Noord-Brabant

Stakeholder

Recommendations / Suggestions

Concerns / Barriers

Service Providers

Public Transport Operators, Mobility operators, Private ride hauling companies

Government

Transport Authorities, Road Authorities (public bodies), Infrastructure managers, Municipalities / Cities/ Regions

Industry

Autonomous vehicles manufacturers, suppliers. ITS solutions’ providers. AI providers

Non-profit organization and representative bodies

Driver’s associations
Trade associations
Cyclists’ associations
Environmental associations
Consumers’ associations.

 

Universities and Knowledge institutions

  • Improvements on accessibility of bus stops and public transport facilities, adapting them to meet the needs of all users, including those with disabilities.
  • Provide free public transport options for elderly individuals who surrender their driving licenses for age or health reasons.
  • Increase awareness and knowledge of public transport options and new mobility forms among travelers. Offer clear, reliable, and accessible information about public transport services on screens at stops and stations, online platforms, and offline resources. This includes facilitating a better understanding of digital infrastructure and Mobility as a Service (MaaS).
  • Retain human contact within public transport to enhance security. Offer behavioral training to help travelers make informed choices, provide support for vulnerable users (such as digital literacy training for the elderly), and keep interaction open between transport authorities and user networks.
  • Prioritize safety in public transport through safer infrastructure (such as dedicated cycle lanes) and emergency preparedness.
  • Increase support features like help buttons, accessible emergency systems, and user support staff for a more secure travel experience.
  • Enhance the frequency of public transport to improve accessibility and reduce wait times. Consider options for car-free city centers and encourage multimodal, sustainable travel choices, such as carpooling.
  • Advocate for political and financial backing from the national government to ensure affordable, high-quality public transport options. Collaboration across political, public transport, and user organizations is crucial for a well-rounded, sustainable transport network.
  • Emphasize education in automotive technology, road management, and public transport to prepare future generations. Utilize the national network of experts to support continuous improvement and testing of pilot programs within organizations.
  • Ensure a sufficient number of automated vehicles to meet demand, making the system reliable and capable of running on schedule to bolster public trust.
  • Design vehicles to be accessible to everyone, including those with disabilities making the transport system simple and barrier-free for all users.
  • In addition to digital information, provide physical information options to cater to all users, especially those who may struggle with digital-only systems.
  • CCAM is considered feasible and beneficial for enhancing public transport, making it more reliable, affordable, and a competitive alternative to private cars.
  • Increase digitalization for booking, planning, and payments to streamline the user experience, with advanced driver assistance and AI to support these functions. However, ensure that digital solutions are user-friendly, especially for vulnerable groups.
  • Prioritize accessible vehicles with spaces for wheelchairs, easy entry, and seating for people with special needs.
  • Ensure public transport is inclusive, with features like accessible bus stops, physical information access, cash payment options, and emergency buttons on buses and at stops.
  • Maintain privacy rights, real-time travel information via apps, and seamless check-in/check-out options.
  • In case of route changes, ensure passengers are assisted to reach their destination.
  • Digitalization risks excluding certain groups, including the elderly, people with disabilities, and those with low literacy or limited digital skills. There is a need for accessible digital platforms and inclusive design considerations to ensure no traveler is left behind.
  • Ensuring safety in public transport remains a challenge, particularly as automated services become more prevalent.
  • Challenges related to traffic flow, congestion, and road infrastructure may hinder the smooth operation of public transport, especially for automated and self-driving vehicles.
  • Wheelchair users often face obstacles in public transport, particularly with digitalized systems and physical accessibility.
  • New technology in transport can lead to public distrust, with users feeling uncertain or fearful about self-driving vehicles, particularly in complex environments with cyclists and pedestrians.
  • Public transport fares might increase with the introduction of automated services, making it less affordable for some users.
  • Automated transport systems rely heavily on technology, raising questions about safety and reliability in the event of a digital failure, especially without human drivers present.
  • There might be distrust in autonomous vehicles due to the “unknown factor,” with specific fears about interactions between self-driving buses, cyclists, and pedestrians, raising concerns about safety and crowded conditions.
  • Automated systems lack human drivers, which raises questions about safety in the event of a digital failure. A closed cabin and reliance on cameras may not fully address security needs without human presence.
  • Full automation is less feasible in mixed traffic environments and is more suited to dedicated lanes or highways. Ensuring comfort and safety on regular roads may require further development before wide-scale adoption.