Acceptability
Acceptability was mainly focused on by the different groups of people with mobility challenges in terms of safety on the road and safety from crime. Next to this, the eco-friendliness as well as features allowing the user to influence route or driving style seem to be of secondary importance.
To assess these factors, participants were asked:
“Having planned and paid for your ride, you now board a CCAM vehicle and begin your journey. As a passenger, how important would the following features of a CCAM vehicle be to you personally for a public transport trip? Please rate by dragging the sidebar (bus icon) to the appropriate position (from 0 = very unimportant to 100 = very important).”
The following features were evaluated:
Barrier-free access (boarding, alighting, seating options, help button on the vehicle, trip information)
Easy travel with children (own section, child-friendly equipment)
Sufficient space/storage options for luggage and shopping
The vehicle is clean (hygienic)
The vehicle is safe on the road
The vehicle has personal safety features to deter crime (e.g., emergency button, video surveillance)
The passenger does not need any special skills or technology to use it
The passenger can influence the driving route and driving style (e.g., extra gentle braking)
Regarding the requirements of acceptability:
- for Elderly people: a CCAM vehicle must be especially safe on the road but also safe from crime and needs to be clean;
- for Young people: a CCAM vehicle must be especially safe on the road, followed by cleanliness and features to deter crime (e.g., emergency button, video surveillance);
- for People from rural areas: a CCAM vehicle must be especially safe on the road but also safe from crime and needs to be clean;
- for People with a migration background: a CCAM vehicle must be especially safe on the road but also safe from crime, and needs to be clean;
- for Single parents: a CCAM vehicle must be especially safe on the road but also safe from crime, and needs to be clean;
- for Women: a CCAM vehicle must be especially safe on the road but also safe from crime, and needs to be clean;
- for LGBTQIA+ people: a CCAM vehicle must be especially safe on the road but also safe from crime, clean, and more sustainable than a conventional car;
- for People with low income: a CCAM vehicle must be especially safe on the road but also safe from crime, and needs to be clean;
- for People with physical disabilities: a CCAM vehicle must be especially safe on the road but also safe from crime, and needs to be clean;
- for People with mental disabilities: a CCAM vehicle must be especially safe on the road but also safe from crime and needs to be clean;
- for Digitally non-connected people: a CCAM vehicle must be especially safe on the road but also safe from crime, and needs to be clean;
Mean values of the Acceptability items for the groups of people with mobility challenges.
Note: categories are not distinct; one person can be in multiple groups. The group ‘others’ are participants not being in any of the other categories. Low-income persons are only from UK, DE, GR, NL.
Note: these data distributions are not weighted, therefore one individual can be part of different groups: e.g., an elderly woman who is not digital savvy can be part of the ‘elderly’ group, of the ‘women’ group and of the ‘digitally unsavvy’ group.